Do you ship outside the continental U.S.?
We ONLY ship within the continental United States and Canada.
Once I’ve placed my order, when should I expect it to be delivered?
Most orders are received within 5-10 business days. Please refer to our Processing & Shipping page for details on expedited orders.
Can I get my shoes or boots shipped 2nd day?
Rush and Express Shipping may be selected for shipping when placing your order online or, you may email us at email@example.com
. Please allow 24-48 hours for processing of your order when considering which shipment method you choose.
What forms of payment are accepted at JustWorkShoes.com?
Acceptable forms of payment include Visa, Master Card, American Express, Discover, and PayPal.
Do you have a secure server for credit card transactions?
Yes, JustWorkShoes.com uses a separate secure server for the safety of our customers. When the order is placed, you are sent automatically to the secure server to finish the transaction.
What size should I order?
Our sizes are based on U.S. sizing standards. If your shoes do not fit, you may exchange the NEW, UNWORN shoes within 30 days of receipt of purchase. Refer to our Returns & Exchanges page for more details.
How do I return my shoes for an exchange or refund?
We want to make your shopping experience easy, including returns or exchanges when necessary. For defective returns, all credits are subject to inspection by our staff. If the product failed due to manufacturing or material defects, we will issue full credit if returned within 30 days of purchase. Products that are worn past the normal life expectancy or products showing abuse will not be credited. We cannot guarantee any shoe or boot that has been repaired or altered. For more information on our return and exchange policy, please refer to our Returns & Exchanges page.
Are all ‘slip-resistant shoes’ really slip-resistant?
No. Just because it has that label doesn’t mean you won’t slip. The Slip-Resistant label is applicable to the shoes having a minimal degree of slip resistance. Make sure to carefully read each brand’s claims on slip resistance.
Do Genuine Grip soles guarantee NEVER TO SLIP?
Please note that it is important to maintain proper floor condition at your work site as well as to wear Genuine Grip footwear in order to maximize slip and fall incident reduction, since NO sole is 100% slip and fall-proof.
How long will the Genuine Grip sole last?
Our shoes last anywhere from 6 months to 5 years, totally depending on how you use them. However, if you wear our shoes daily, we recommend replacing Genuine Grip Footwear every 6 months to maintain the best slip-resistant performance.